Terms and Conditions
Welcome to Vigogo, the exciting augmented-reality mobile game that brings a new world of adventure to your fingertips! By accessing or using the Vigogo app, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to all of these Terms, do not use or access the game.
1. Acceptance of Terms
Vigogo is provided by Fastex ("we," "us," or "our"). By accessing or using Vigogo, you confirm your acceptance of these Terms and our Privacy Policy.
2. Age Requirement
You must be at least 13 years old to play Vigogo. If you are under the age of 18, you declare that you have the consent of your parent or legal guardian to use the app.
3. Account Creation and Responsibility
To access some features of the game, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to comply with this section.
4. Intellectual Property Rights
All rights, title, and interest in and to the content featured within Vigogo, including but not limited to graphics, user interface, audio clips, and software, are owned by or licensed to us and are protected by copyright and other intellectual property laws. You may not use any of our content without our express written consent.
5. User Conduct
You agree not to use Vigogo to:
· Upload or transmit any content that is offensive, inflammatory, illegal, or harmful.
· Harass, threaten, impersonate, or intimidate other players.
· Cheat, use exploits, or otherwise interfere with the game operation.
6. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using Vigogo, you agree to the collection and use of your information in accordance with our Privacy Policy.
7. Termination
We reserve the right to terminate or suspend your account and access to Vigogo at any time, without notice, for any reason, including violation of these Terms.
8. Limitation of Liability
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from your use of Vigogo.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Your continued use of Vigogo after any such changes take effect constitutes your acceptance of the new Terms.
10. Governing Law
These Terms shall be governed by the laws of [Jurisdiction], without regard to its conflict of law provisions.
11. In-App Purchases
Vigogo may offer in-app purchases, including but not limited to virtual currencies and items. These in-app purchases can be made for real money and are charged to your account by the respective app store (Google Play or Apple App Store).
11.1 Purchase Requirements
To make an in-app purchase, you must:
Be 18 years or older, or have the consent of your parent or guardian if you are under 18.
Use a valid payment method associated with your app store account.
11.2 No Refunds
All in-app purchases are final and non-refundable. Exceptions to this policy are governed by the refund policies of the Google Play Store or Apple App Store, respectively.
11.3 Responsibility for In-App Purchases
You are responsible for all in-app purchases made through your account, including unauthorized purchases made by family members or friends who have access to your device.
11.4 Pricing and Taxes
The price of in-app purchases will be displayed in the app. Prices are subject to change at any time. You are responsible for any taxes, if applicable, that may result from your in-app purchases.
11.5 Subscription Services
Some in-app purchases in Vigogo may be subject to subscription terms, which will be clearly disclosed in the app. Subscriptions will automatically renew until cancelled in the settings of your device’s app store.
11.6 Currency
All transactions will be conducted in the currency specified in the app store. Currency exchange rates and fees are determined by your bank or the app store, not by us.
By making in-app purchases in Vigogo, you agree to these terms. Please manage your in-app purchases and preferences in your device’s app store settings.
12. In-Game Gifts and Rewards
Vigogo offers the opportunity for users to receive in-game gifts and rewards by using the camera feature at designated locations within the game. These locations are determined by Fastex and may change or be updated at any time without notice.
12.1 No Guarantee of Gifts
While Vigogo aims to enhance your gaming experience through in-game gifts and rewards, we do not guarantee that users will receive a gift at any location or time. The availability of in-game gifts is subject to change and may be influenced by various factors including, but not limited to, technical issues, game updates, or changes in game policies.
12.2 Right to Withhold Gifts
Fastex reserves the right, at its sole discretion, to withhold in-game gifts or rewards at any time. This may include situations where we detect fraud, misuse of the game features, or any other actions that violate these Terms.
12.3 Acceptance of Gifts
By accepting any in-game gifts or rewards, you agree that they are provided "as is" without any warranty, express or implied. You further acknowledge that Fastex is not liable for any loss or disappointment resulting from the non-receipt of an in-game gift.
13. Dispute Resolution and No Class Action
13.1 Individual Dispute Resolution
All disputes, claims, or controversies arising out of or relating to these Terms, the use of Vigogo, or the services provided by Fastex that cannot be resolved through informal negotiation will be submitted to binding arbitration on an individual basis. Arbitration will be conducted in the Dubai International Financial Centre (DIFC). By agreeing to these Terms, you waive the right to a trial by jury or to participate in a class action or representative action with respect to a claim.
13.2 No Class or Representative Actions
You and Fastex agree that any claims relating to these Terms, the use of Vigogo, or the services provided by Fastex will be brought against each other on an individual basis only. Neither you nor Fastex will seek to have any dispute heard as a class action, private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity. No arbitration or proceeding will be combined with another without the prior written consent of all parties to all affected arbitrations or proceedings.
14. Contact Us
If you have any questions about these Terms, please contact us at [email protected].
Thank you for playing Vigogo. Let the adventure begin!